Branch Manager - Aurora, Naperville - Aurora, IL

JPMorgan Chase & Co. • Aurora, IL

2d • $38 - $54 • Onsite

About The Position

As a Branch Manager at Chase, you will lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, deliver attentive service and banking solutions, represent Chase’s brand and culture, and collaborate with specialists to address clients’ financial needs. The role also involves developing the branch team, engaging local businesses and the community, and maintaining a strong risk and control environment.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position requires SAFE Act/NMLS registration and continued compliance with applicable Dodd Frank and Truth in Lending Act requirements. Employment is contingent on the firm’s review of relevant background and financial information, including criminal conviction history and credit report.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Ability to register with NMLS and comply with SAFE Act and Dodd Frank/Truth in Lending Act requirements.
• Demonstrated leadership, coaching, and employee-empowerment skills.
• Ability to organize and manage competing priorities and develop plans for branch growth.
• Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by communicating a clear vision and exemplifying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing learning and development within the team.
• Develop relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting the company and clients, and following policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, including possible out-of-state travel.
• Register or update registration with NMLS under the SAFE Act and maintain ongoing compliance with applicable registration requirements.

Benefits

• Competitive total rewards package, including base salary based on role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED