Branch Manager

Cash Cow•New Iberia, LA

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed. The role involves working in a structured, metric-driven environment and managing multiple priorities in a fast-paced setting. Successful Branch Managers follow up consistently, develop team members, address issues directly, maintain organized daily operations, and take ownership of results and improvement.

Requirements

  • High school diploma or equivalent.
  • Ability to work scheduled hours, including Saturdays.
  • Valid driver's license and reliable transportation.
  • Successful completion of pre-employment screening.
  • Comfortable leading a team and being accountable for results.
  • Comfortable having direct conversations with customers about payments.
  • Able to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

  • Oversee branch performance, including sales and collections.
  • Lead, coach, and develop a small team to improve performance.
  • Set clear expectations, hold coworkers accountable, and follow up consistently.
  • Address performance issues quickly and directly.
  • Handle customer conversations about payments when needed.
  • Drive daily execution and maintain structure and organization in branch operations.
  • Take ownership of results and drive improvement.

Benefits

  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days and five sick days.
  • Monthly bonus potential.
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