Branch Manager

PNC Bank • Temecula, CA

22d • Onsite

About The Position

PNC is hiring a full-time Branch Manager for its Retail Banking organization, based at the Temecula Regional Branch in Temecula, California. The manager oversees branch performance, revenue growth, customer loyalty, risk management, compliance, and the employee experience. The role leads a branch team and collaborates with ecosystem partners to deliver a differentiated customer experience across in-person and technology-enabled channels. Spanish fluency is preferred. PNC is an in-office company; candidates are encouraged to discuss workplace expectations with their recruiter and hiring manager. PNC will not sponsor employment visas or participate in STEM OPT for this position.

The Branch Manager plans and executes a branded sales process, grows consumer and business relationships, supports business banking through business development and community involvement, and coaches team members in consultative selling. The manager is responsible for attracting, onboarding, coaching, developing, and retaining branch talent; setting and managing performance expectations; and fostering an inclusive workplace aligned with PNC values. The position also requires sound judgment in managing operational, human capital, reputational, business, sales-practice, and compliance risks.

Candidates typically have at least five years of related experience and at least two years of supervisory experience. A university or college degree is not typically required; comparable education, certifications, and experience may be considered. Candidates must be able to serve as a Notary Public in the applicable state and may be subject to additional background checks under Consumer Financial Protection Bureau regulations. The role is incentive eligible, with base salary listed at $90,750–$151,250; pay may vary by location and individual qualifications. The opening was generally expected to be posted for two business days beginning October 19, 2026, though the posting period may be extended.

Requirements

• Typically at least 5 years of related experience.
• At least 2 years of previous supervisory experience.
• Ability to serve as a Notary Public in the applicable state.
• Candidates considered for the position are subject to additional background checks required by Consumer Financial Protection Bureau regulations.
• Demonstrate appropriate knowledge, skills, and abilities for the role, including branch banking services, delegation, digital awareness, effective communication, managing multiple priorities, and sales management.
• A degree is not typically required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.

Nice To Haves

• Fluency in Spanish; Spanish speaking is preferred.
• Preferred skills include accountability, banking, client counseling, customer experience, customer loyalty, decision-making, people management, proactive behavior, and results orientation.

Responsibilities

• Plan and execute priorities to drive all aspects of branch performance.
• Drive revenue and customer loyalty through consultative client interactions and solutions supporting financial well-being.
• Deliver a differentiated customer experience and make banking easy across an omnichannel environment.
• Lead and influence a broad range of ecosystem partners.
• Manage risk and compliance in a complex business environment.
• Attract, onboard, coach, and develop branch team members; acquire and retain talent.
• Lead, plan, and execute a branded sales process to meet sales targets and build customer loyalty.
• Grow branch revenue by acquiring consumer and business households and increasing share of wallet.
• Drive business banking results through business development and community involvement.
• Coach consultative selling and technology-enabled customer engagement.
• Lead effective problem resolution and connect PNC resources to provide a seamless customer experience.
• Set and manage employee performance and activity expectations through ongoing performance management.
• Cultivate and support an inclusive workplace and model PNC values.
• Manage operational, human capital, reputational, and business risks; mitigate sales-practice risk through sound leadership and decision-making.
• Ensure compliance with regulatory guidelines and established policies and procedures.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• Nine occasional absence days each year, unless otherwise required by law.
• 15 to 25 vacation days each year, depending on career level and years of service.
• Incentive compensation based on company, business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed