Bilingual Branch Manager
About The Position
The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches the team, holds coworkers accountable, and handles customer conversations related to payments when needed. The role requires leading a team and being accountable for results, setting clear expectations and addressing performance directly, having direct conversations with customers about payments, operating in a structured, metric-driven environment, and managing multiple priorities in a fast-paced setting. Successful Branch Managers hold coworkers accountable and follow up consistently, coach and develop team members, address issues quickly and directly, maintain structure and organization in daily operations, and take ownership of results while driving improvement. The position has a 40-hour work week from Monday through Saturday. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $16.25–$17.00 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Ability to work scheduled hours, including Saturdays.
- Valid driver’s license and reliable transportation.
- Successful completion of pre-employment screening.
- Comfort leading a team and being accountable for results.
- Comfort holding coworkers to clear expectations and addressing performance directly.
- Comfort having direct conversations with customers about payments.
- Ability to operate in a structured, metric-driven environment and manage multiple priorities.
Responsibilities
- Oversee the branch’s overall performance, including sales and collections.
- Lead a small team and drive daily execution to meet results.
- Coach and develop team members to improve performance.
- Hold coworkers accountable to clear expectations and follow up consistently.
- Address performance issues quickly and directly.
- Handle customer conversations about payments when needed.
- Maintain structure and organization in daily operations.
- Take ownership of results and drive improvement.
- Manage multiple priorities in a fast-paced, metric-driven environment.
Benefits
- Competitive hourly compensation with bonus potential.
- Majority company-paid health, dental, and vision coverage.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days and five sick days.
- Monthly bonus potential.
- Every Sunday off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
