Bilingual Branch Manager

Georgia Auto Pawn • Dalton, GA

3d

About The Position

The Branch Manager is responsible for overall branch performance, including sales, collections, and team development. The role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed.

The position requires comfort with team leadership and accountability, setting clear expectations and addressing performance directly, discussing payments with customers, working in a structured, metric-driven environment, and managing multiple priorities in a fast-paced setting. Successful Branch Managers follow up consistently, develop team members, address issues quickly, maintain organized daily operations, and take ownership of results and improvement.

The position offers a 40-hour work week. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; every Sunday is off. Compensation is $16.25–$17.00 per hour with monthly bonus potential.

Requirements

• High school diploma or equivalent.
• Ability to work scheduled hours, including Saturdays.
• Valid driver’s license and reliable transportation.
• Successful completion of pre-employment screening.
• Comfort leading a team and being accountable for results.
• Comfort having direct conversations with customers about payments.
• Ability to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

• Oversee overall branch performance, including sales and collections.
• Lead a small team and drive daily execution to meet results.
• Coach and develop team members to improve performance.
• Set clear expectations, hold coworkers accountable, and follow up consistently.
• Address performance issues quickly and directly.
• Handle customer conversations related to payments when needed.
• Maintain structure and organization in daily operations.
• Take ownership of branch results and drive improvement.

Benefits

• Monthly bonus potential.
• Majority company-paid health, dental, and vision coverage.
• 401(k) program.
• Company-paid life and disability insurance.
• Two weeks of paid vacation.
• Six paid holidays.
• Two PTO days.
• Five sick days.
• Every Sunday off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED