Bilingual Assistant Branch Manager

Regional Finance • El Paso, TX

2d • Onsite

About The Position

Regional Finance is hiring a Bilingual Assistant Branch Manager to serve customers in person and by phone in an on-site role. The position supports the company’s consumer lending business through sales, customer relationship management, credit underwriting, and early-stage delinquency resolution. The role requires meeting individual and branch loan sales targets while providing clear information about loan terms and optional products and ensuring accurate, compliant lending operations.

The stated base pay is $17.50 to $23.00 per hour, depending on skills and experience. The posting says top performers can earn up to $62,240 per year in total compensation, including bonuses, with the opportunity to earn up to an additional $1,200 monthly based on individual and team performance. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs.

Requirements

• At least 1 year of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license and reliable, insured transportation.
• Bilingual in Spanish and English.

Nice To Haves

• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets by driving volume and conversion through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage early-stage delinquent consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers to resolve past-due balances through payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly educate customers about loan terms and optional products so they understand their options.
• Multitask and adapt to the role’s changing demands to provide timely, efficient service.

Benefits

• Training and learning and development programs.
• Optional, employee-funded Caring About Regional Employees (C.A.R.E.) Fund for employees facing severe emergencies.
• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 paid time off days plus company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED