Branch Manager | West End District

Wells Fargo•Ashland, VA

4d•$31 - $58•Onsite

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team through coaching and performance management, fosters an accountable and engaged customer-focused culture, and balances growth goals with operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position, except for employees already serving as Wells Fargo Branch Managers. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role. The position may cover and be placed at one of several branches in the West End District of Virginia. The schedule must include Saturdays. Travel within the assigned geography may be up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship. The listed base pay range is $31.25–$57.69; employees may also be eligible for incentives.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
This position is not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes and talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer experiences and deepen relationships.
Help customers use available digital banking options through education and demonstration.
Use reporting and employee observations to identify strengths and opportunities, then take action to improve performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position, unless already serving as a Wells Fargo Branch Manager.