Assistant Manager - West End
About The Position
The Assistant Manager assists in managing West End Market under the direction of the unit operations manager. The role supports menu and personnel planning, customer relations, sales and register transactions, safety and sanitation, and the maintenance and security of the building and equipment. It also assists with supervising, counseling, training, and developing employees; ensures that policies and procedures are followed and that customer service remains at a high level; and creates performance plans and completes performance evaluations for salaried direct reports. The work schedule varies and includes nights, holidays, and weekends as needed to provide good customer service. The position is regular, exempt, and not eligible for overtime, with a 40-hour workweek.
Requirements
- Working knowledge of commercial kitchen and food service operations.
- Supervision and/or management experience in a multiple-item-menu food service establishment.
- Knowledge of OSHA regulations, safe food handling practices, and food sanitation.
- Ability to communicate effectively with all levels of personnel and the public.
- Experience with automated scheduling and automated food inventory systems.
- Previous experience operating an electronic cash register and accurately exchanging credit and debit card tender.
Nice To Haves
- ServSafe certification and HACCP certification.
- Food Service or Nutrition as an area of educational study.
- Previous experience providing excellent customer service.
- Demonstrated computer knowledge, including Windows and Microsoft Office applications such as Word, Excel, and Outlook.
Responsibilities
- Assist in managing West End Market under the direction of the unit operations manager.
- Assist with execution of the menu plan and personnel plan.
- Support customer relations, sales, and register transactions.
- Support safety and sanitation, and maintenance and security of the building and equipment.
- Assist in supervising, counseling, training, and developing employees.
- Ensure policies and procedures are followed.
- Ensure a high level of customer service in the dining facility.
- Create performance plans and complete performance evaluations for salaried direct reports.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
