Branch Manager Austin West District

Wells Fargo & Company•Bee Cave, TX

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager role in its National Branch Network. The Branch Manager serves as the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across checking, deposits, lending, credit cards, and investments. The role leads and develops a team through coaching, disciplined execution, and performance management while cultivating an accountable culture focused on identifying customer needs and recommending appropriate Wells Fargo solutions. The manager balances growth objectives with operational risk management to protect customers, employees, and the company. New leaders begin with the Branch Manager Readiness Program, which provides hands-on experience, mentorship, job shadowing, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business need and availability. During training, the role is an interim, nonexempt position. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and may involve travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and background screening. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first 6 months, depending on location, before or until placement in a specific branch.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards; a credit report may be reviewed and additional ongoing screening may apply.
Successful completion of the Branch Manager Readiness Program is required before transitioning into a Branch Manager position, except for employees already serving as Wells Fargo Branch Managers.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
Lead the branch team in identifying customer financial needs and providing tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, and hold the team accountable for behaviors and results.
Partner with Wealth & Investment Management, Business Banking, and Home Lending colleagues to provide coordinated customer service and deepen relationships.
Educate customers about available digital banking options and demonstrate how to use them.
Use reporting and employee observations to identify strengths and opportunities, take action to improve performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
Execute applicable risk and compliance programs, follow Wells Fargo policies and procedures, and escalate and remediate issues appropriately.