Branch Manager Austin West District

Wells Fargo Bank•Austin, TX

About The Position

Wells Fargo is hiring experienced, people-focused leaders for Branch Manager roles in its National Branch Network. The Branch Manager is the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships to drive growth across checking, deposits, lending, credit cards, and investments. The role combines team leadership and performance coaching with customer-focused sales, operational risk management, and coordinated service across Wells Fargo business areas. New leaders begin with the Branch Manager Readiness Program, which provides mentorship, job shadowing, practical experience, and training in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business needs and availability. During training, the role is an interim, nonexempt position. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment, and Wells Fargo initiates the process after the start date. Loan originators must meet LO/CFPB requirements and Wells Fargo policies, including standards for financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel up to 50% within the assigned geography during the first six months, before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan originators must meet LO/CFPB requirements and applicable Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
The position is not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking, with the ability to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments by identifying complex financial needs and building strong customer, internal-partner, and community-stakeholder relationships.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to build and retain a high-performing team.
Lead the team in identifying customer financial needs and recommending tailored consumer and business solutions.
Coach employees through observation, feedback, and follow-up to build capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
Educate customers about digital banking options and demonstrate how available technology can make banking easier.
Use reporting and employee observations to identify strengths and opportunities and take action to improve performance, primary banking relationships, and wallet share.
Balance growth objectives with operational soundness and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Fulfill applicable risk and compliance responsibilities, including following policies and procedures, escalating and remediating issues, and making sound risk decisions.