Branch Manager | West End District

Wells Fargo Bank•Short Pump, VA

2d•Onsite

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team, coaches banker productivity, fosters an accountable customer-focused culture, and balances business growth with operational risk management. New participants begin with the Branch Manager Readiness Program, which offers mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required to transition into a Branch Manager position. Branch placement depends on business need and availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The role may cover and be placed in one of the listed branches in the West End District of Virginia. It requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. The position is not eligible for visa sponsorship. Base pay is $31.25–$57.69; employees may also be eligible for incentives.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
A credit report may be reviewed (credit score not included), and additional ongoing screening may apply.
This position is not eligible for visa sponsorship.
Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position, except for employees currently serving as a Wells Fargo Branch Manager.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Demonstrated success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology, and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and hire, retain, coach, and develop a high-performing team to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and recommending tailored consumer and business solutions that support customer value and business outcomes.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, and hold the team accountable for relevant behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending colleagues to coordinate customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, then take action to improve team performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues in a timely and effective manner.