Branch Manager - Field Operations
About The Position
SouthernCarlson is hiring a Branch Manager to lead daily operations, financial performance, and customer service at its Charlotte, North Carolina branch. The role oversees personnel, sales, inventory, vendor relationships, and distribution processes while fostering a culture of safety, accountability, and respect. The Branch Manager leads and develops the branch team, implements strategies to achieve growth and profitability goals, monitors financial indicators, and identifies opportunities to improve performance. The position also oversees fleet resources, warehouse layout and inventory control, and facility standards, while ensuring compliance with safety, DOT, Hazmat, and employment regulations. The manager works with other Branch Managers and the Regional Operations Manager to promote consistent and efficient practices across the region.
Requirements
- Excellent leadership, time management, and project management skills.
- Ability to motivate, train, and develop employees.
- Strong verbal and written communication skills.
- Proven customer service and relationship-building abilities.
- Strong reasoning, problem-solving, and math aptitude.
- Clean driving record; a DMV report is required.
- Professional appearance consistent with the construction industry.
- Bachelor’s degree and/or at least 3 years of experience in a related leadership role.
Nice To Haves
- Industry and product knowledge preferred.
Responsibilities
- Lead the branch team through effective communication, motivation, and clear performance expectations.
- Develop and implement strategies to meet growth and profitability goals.
- Manage branch operations, including financial performance, personnel, inventory, and vendor relationships.
- Coach, train, and develop employees to support high performance and engagement.
- Review financial indicators to measure branch success and identify improvement opportunities.
- Ensure compliance with safety, DOT, Hazmat, and employment regulations.
- Manage fleet resources to meet daily customer service and delivery requirements.
- Oversee warehouse slotting, storage layout, and inventory control to maximize efficiency and accuracy.
- Maintain clean, safe, and organized facilities that meet company standards.
- Collaborate with other Branch Managers and the Regional Operations Manager to drive consistency, efficiency, and best practices across the region.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Career growth opportunities and promotion from within
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What This Job Offers
Job Type
Full-time
Career Level
Manager
