Branch Manager - Field Operations

SouthernCarlson•Charlotte, NC
•Onsite

About The Position

SouthernCarlson is hiring a Branch Manager to lead the daily operations, financial performance, and customer service at its Charlotte, North Carolina branch. The role oversees personnel, sales, inventory, vendor relationships, fleet resources, and distribution processes while fostering a culture of safety, accountability, and respect. The Branch Manager works with other Branch Managers and the Regional Operations Manager to promote consistency, efficiency, and best practices across the region. The schedule is Monday through Friday, and compensation is a competitive salary based on experience.

Requirements

  • Excellent leadership, time management, and project management skills.
  • Ability to motivate, train, and develop employees.
  • Strong verbal and written communication skills.
  • Proven customer service and relationship-building abilities.
  • Strong reasoning, problem-solving, and math aptitude.
  • Clean driving record; a DMV report is required.
  • Professional appearance consistent with the construction industry.
  • Bachelor’s degree and/or at least 3 years of experience in a related leadership role.

Nice To Haves

  • Industry and product knowledge preferred.

Responsibilities

  • Lead the branch team through effective communication, motivation, and clear performance expectations.
  • Develop and implement strategies to meet growth and profitability goals.
  • Manage branch operations, including financial performance, personnel, inventory, and vendor relationships.
  • Coach, train, and develop employees to support high performance and engagement.
  • Review financial indicators to evaluate branch success and identify opportunities for improvement.
  • Ensure compliance with safety, DOT, Hazmat, and employment regulations.
  • Manage fleet resources to meet daily customer service and delivery requirements.
  • Oversee warehouse slotting, storage layout, and inventory control to maximize efficiency and accuracy.
  • Maintain clean, safe, and organized facilities that meet company standards.
  • Collaborate with other Branch Managers and the Regional Operations Manager to drive consistency, efficiency, and best practices across the region.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Career growth opportunities and support for long-term success
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