Branch Manager

Triple-S Steel•Dallas, TX

10d

About The Position

The Branch Manager is responsible for employee wellbeing and safety and for using company resources and strengths to achieve strong returns. The manager is expected to lead with integrity, promote the Triple-S/Arbor Metals culture, follow company policies, and foster an environment with equal opportunities and regular, honest, unbiased performance feedback. The role works with Sales, Purchasing, and Finance to establish and achieve goals for sales, gross profit, inventory levels, and inventory accuracy. The Branch Manager oversees branch safety, employee performance and HR compliance, customer relationships, quality, productivity, profitability, credit, inventory, expenses, capital expenditures, and hiring and termination decisions. The manager communicates branch performance and market conditions to employees, adopts effective practices across branches, and makes decisions in the best interest of the company.

Requirements

Bachelor’s degree in Business Administration, Marketing, Industrial Distribution, or Operations Management, or five years of progressive management experience in the metals distribution industry.
Financial management and budgeting skills.
Ability to make sound business decisions based on data and statistics.
Three years of sales management experience, preferably in the metals distribution industry.
Two years of operations or operations management experience, preferably in the metals distribution industry.
Valid driver’s license.
Strategic thinking.
Customer/client focus.
Communication proficiency.
Presentation skills.
Leadership.

Nice To Haves

MBA.
Previous general management experience.
Working knowledge of non-ferrous metals, including aluminum, stainless steels, nickel alloys, and titanium.
Experience working in a supply chain capacity.

Responsibilities

Promote employee wellbeing and safety, participate in monthly Corporate Safety committee meetings, and coordinate with the Operations Manager and Corporate Safety Director on safety metrics.
Coordinate employee performance appraisals and goal-setting sessions with local managers; review and sign off on evaluations, and work with HR to support compliance with company policies and relevant HR laws.
Ensure employee compensation changes remain within corporate budget guidelines.
Visit top customers as needed to address issues within the Branch Manager’s responsibilities.
Maintain clean, organized, and properly maintained plant and equipment; coordinate with the VP of Quality on quality-improvement metrics.
Ensure workforce productivity and use relevant metrics, including financials, pick counts, overtime reports, and production reports, as directed by the CFO.
Manage branch profitability and ensure branch assets are used productively and safely.
Follow the AAM for credit approvals, document the rationale for decisions made under delegated authority, and coordinate with the Credit Manager on team credit decisions.
Manage inventory within limits set by the General Manager, forecast inventory levels against lead times and expected customer demand, alert management to potential issues, and coordinate purchasing with branch and regional buyers.
Approve branch expenses in accordance with the annual financial plan and AAM, exercising prudence and using corporate buying programs where appropriate.
Manage capital expenditures within annual or special budget allocations, coordinate large purchases, and seek or delegate purchasing and negotiation support to headquarters as appropriate.
Conduct quarterly town hall meetings to communicate branch performance and market conditions to employees.
Adopt best practices from other branches where possible to support organizational consistency.
Hire personnel within approved budgets and ensure hiring policies, including reference and background checks, are followed.
Terminate employees within corporate HR guidelines and seek HR guidance on performance-related issues before termination, except in cases involving egregious policy violations.
Make decisions in the best interest of the company rather than solely in the interest of the branch, collaborate across branches, and take on assignments that may overlap with other branches.

Benefits

Medical, dental, and vision insurance; dependents and domestic partners are eligible.
401(k) with up to 4% matching.
Tuition reimbursement and educational reimbursement program.
Bonus and profit-sharing eligibility, including quarterly profit sharing.
Paid maternity and paternity leave.
Company-paid life insurance and voluntary life insurance.
Employee Assistance Programs.
Paid time off.
Paid holidays.
Job security and stability within a company with more than 60 years in business.