Branch Manager

Watsco•Hawthorne, NY

18d•Onsite

About The Position

Homans Associates, a subsidiary of Watsco, Inc., distributes Mitsubishi and Bryant HVAC equipment and residential and commercial HVAC/R parts, supplies, and accessories. The company operates locations throughout New England, New York, and New Jersey. The Branch Manager oversees day-to-day operations at the Hawthorne, New York Sales Center and is responsible for growing branch sales and profitability. The role calls for a motivated leader who can thrive in a team-oriented, customer-focused environment, with strong computer, communication, and interpersonal skills. This is a salaried position with a stated annual compensation range of $60,000–$80,000. Relocation assistance is not offered.

Requirements

High school diploma required.
At least 3–5 years of HVAC industry knowledge or experience.
Strong computer skills, including proficiency with Microsoft applications.
Ability to work well in a fast-paced retail store environment.
Strong customer-service focus.
Proven leadership and coaching abilities.
Sales-driven approach and ability to lead and motivate sales and operational staff.
Strong communication and interpersonal ability, integrity, and personal accountability.
Commitment to environmental, health, and safety (EH&S) rules and procedures.

Nice To Haves

College degree preferred.
Prior forklift certification preferred.

Responsibilities

Manage daily store operations and achieve sales and profitability goals established by Regional Leadership.
Implement and maintain a high level of customer service.
Work with local sales teams to develop strategies that increase store traffic and gather useful feedback from dealers about customer service.
Recruit, hire, train, develop, and discipline direct reports in accordance with company policy.
Manage and mentor Counter Sales Associates.
Maintain inventory accuracy and protect company assets from theft or damage.
Assign employees other duties as needed, including organizing shelves and displays and cleaning areas to improve sales and access to products.
Comply with all SOX key controls.
Handle cost control, business strategy, new business development, staff development, asset management, marketing strategy, and HVAC technical support.
Perform other duties as assigned.