Branch Manager

F.N.B. Corporation•Mechanicsburg, PA

21d

About The Position

The Branch Manager is primarily responsible for the branch’s overall sales and operations management and serves as its directing sales manager. The role focuses on originating and expanding relationships with new-to-bank customers and coaching the branch team to perform. The manager oversees daily branch activities, conducts market and business development, processes loan requests, solicits new accounts, and ensures effective operation of branch staff and facilities. The role must follow FNB policies, procedures, strategies, and Core Values. The Branch Manager also serves as a risk manager, monitoring and responding to risks encountered in daily work, and is responsible for compliance with regulatory requirements and company procedures. The position may require overnight travel for training, particularly during onboarding.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
Basic-level proficiency in MS Word.
Intermediate-level proficiency in MS Excel.
Basic-level proficiency in MS PowerPoint.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
Legally authorized to work in the United States; FNB will not sponsor employment-based visas.

Nice To Haves

BA or BS degree.
Experience in a related position.
Knowledge of banking audit policies and procedures.
Nationwide Mortgage Licensing System and Registry Identifier.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling to establish new customers and retain and expand existing relationships.
Participate actively in the community and execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use approved branch technology to enter and maintain accurate data for referrals, customers, and applicants.
Complete and manage the lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
Ensure the branch meets quality standards by directing and coaching the branch team.
Maintain the branch’s operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
Understand, report, respond to, manage, and monitor risks encountered in daily work as required by F.N.B. Corporation’s risk management program.
Perform other related duties and projects as assigned.