Branch Manager

Columbia Bank • Los Angeles, CA

9d • Onsite

About The Position

This is a De Novo branch management role focused on outbound business development and growing the branch through new relationships, deposits, and loans. The Branch Manager leads associates in delivering Breakthrough Client Service and establishes the branch as the bank of choice in the local community. The role is responsible for achieving growth goals through developing new and existing relationships, maintaining efficient operations within operational guidelines, and managing appropriate staffing levels. It also includes coaching and developing associate performance, managing branch profit and loss, the branch portfolio and expenses, and maintaining satisfactory audit results through sound operational practices.

The Branch Manager partners with cross-functional leaders within Retail and across the bank to provide meaningful client solutions aligned with Retail business strategy. The role requires basic knowledge of core products and Columbia's Business/Consumer Financial Review process, and includes developing long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community. The manager is expected to embody and lead the bank's core values in interactions with associates, customers, and shareholders.

The position works fully onsite at 3000 Crenshaw Blvd., Suite 100, Los Angeles, CA 90016. The pay range is $95,000–$115,000, with potential eligibility for performance-based incentive compensation. The selected candidate's pay depends on job-related knowledge, skills, experience, education, and geographic location.

Requirements

• High school diploma or GED.
• At least 5 years of previous banking experience, including consumer lending and exposure to business lending origination experience.
• Advanced knowledge of banking products and services, with business acumen to solve consumer and small business banking challenges.
• Demonstrated proficiency in consumer lending and prior exposure to business lending.
• Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
• Membership in local community organizations demonstrating commitment to community leadership.
• Strong attention to detail and ability to multitask effectively.
• Proficiency with spreadsheets, banking computer systems, and related software.
• Ability to operate office equipment and perform repetitive movements such as counting cash, typing, and handling documents.
• Compliance with applicable federal, state, and local consumer protection laws governing loan origination, including SAFE Act requirements.
• Ability to register as a Bank MLO in compliance with SAFE Act requirements; this role is limited to open-end mortgage transactions and is not authorized for closed-end mortgage transactions.

Nice To Haves

• Associate's or bachelor's degree, vocational or technical degree in banking, business, or a related field, or equivalent work experience.
• 3 years of management experience in banking or retail, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
• Notary certification.

Responsibilities

• Lead associates in delivering Breakthrough Client Service and establish the branch as the bank of choice in the local community.
• Attain established growth goals by developing new relationships and growing existing relationships.
• Ensure the branch operates efficiently and within operational guidelines.
• Lead, manage, and coach associate performance and development while maintaining appropriate staffing levels.
• Manage branch profit and loss, achieve growth targets, manage the branch portfolio, and carefully manage expenses.
• Achieve satisfactory audit results through sound operational practices.
• Partner with cross-functional leaders within Retail and across the bank to provide meaningful client solutions aligned with Retail business strategy.
• Develop and maintain strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
• Embody and lead the bank's core values in interactions with associates, customers, and shareholders.
• Comply with applicable consumer protection laws governing loan origination, including SAFE Act registration and renewal rules.
• Register as a Bank MLO and perform authorized activities for open-end transactions only, such as home equity lines of credit.

Benefits

• Competitive incentive plan.
• Professional development through tailored premier banker programs.
• Career growth opportunities and clear paths toward professional goals.
• Medical, dental, and vision coverage for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED