Branch Manager - Des Moines

Wilkerson Crane Rental•Grant Township, IA

About The Position

The Branch Manager oversees the daily operations and performance of multiple construction sites or projects within a designated geographic area. The role manages field staff, ensures compliance with safety and quality standards, monitors project timelines and budgets, and fosters client relationships. The Branch Manager works closely with site supervisors, project managers, and senior leadership to deliver projects on time, within scope, and in alignment with company objectives. The position has both inside and outside account representation responsibilities and is primarily field-based, with regular travel to job sites within the designated area. It requires a 40-hour work week and weekend on-call availability.

Requirements

Bachelor’s degree or at least 4 years of equivalent work experience in construction and/or the equipment or trucking leasing/rental field.
At least 5 years of experience in a construction/equipment sales role.
Strong understanding of construction processes, including scheduling, budgeting, and project management.
Excellent verbal and written communication skills.
Excellent leadership, communication, and interpersonal skills.
Ability to work independently and as part of a team.
Experience in a diverse work environment and ability to connect with key decision makers and field operations contacts.
Proficiency with the MS Office Suite.
Strong knowledge of safety regulations and compliance standards.
Excellent organizational skills and attention to detail.
Ability to multitask, prioritize, and manage time effectively to meet deadlines and commitments.
Dependability and punctuality.
Ability to meet the physical demands of sitting, standing, walking, stooping, or crouching.
Ability to travel regularly to job sites within the designated area and provide weekend on-call availability.

Nice To Haves

Construction or equipment rental and leasing experience is strongly preferred.

Responsibilities

Supervise and coordinate construction project activities within the assigned area, ensuring projects meet schedules, budgets, and contractual obligations.
Oversee resource allocation and adjust resources to meet project demands.
Lead, mentor, recruit, onboard, and manage field personnel in accordance with company policies; monitor performance and identify feedback, training, and development needs.
Ensure construction activities comply with health and safety regulations, company policies, and quality standards.
Monitor project costs and budgets, approve project expenses, purchase orders, and invoices, and identify cost-saving opportunities without compromising quality or safety.
Serve as the primary client contact for the designated area, provide project updates, address concerns, support customer satisfaction, and maintain relationships that encourage repeat business and referrals.
Address workmanship issues and ensure defects or other quality concerns are resolved promptly.
Coordinate with customers and field personnel to meet safety and quality specifications and requirements.
Maintain accurate records of contracts, change orders, inspections, and other critical documentation.
Communicate project risks, challenges, and opportunities to senior management; identify risks, develop mitigation strategies, resolve conflicts, and maintain contingency plans for delays or obstacles.
Maintain and record inventory of equipment, attachments, and parts within the operating region.
Direct operations for moving and setting up cranes on bare or manned projects.
Coordinate with dispatch, sales, and management to maintain cost accountability during preset-up, delivery, job execution, and transportation out.
Communicate, track, and report equipment activity, including damage, billing, maintenance, and purchase orders, with the service/shop manager.
Maintain communication between Sales, Shop, Dispatch, and Field Operations teams regarding upcoming projects.
Track costs and ensure charges are approved and communicated to Accounts Payable.
Forecast and track key account metrics, including revenue and expenses.
Seek opportunities to develop WCR brand recognition in the industry and local communities.
Assist Assembly Directors as needed.
Collaborate with dispatch to build load sheets based on location.
Perform other duties as assigned by management.
Adhere to the Company Code of Conduct/Ethics and Core Values, protect company and client information, follow management direction, manage time and priorities, contribute to a professional culture, and support senior management and sales staff in maintaining business networks.
Provide leadership regarding safety and company policies; be punctual and dependable.