Branch Manager - (New Build) Creedmoor Village - Raleigh, NC

JPMorganChase • Raleigh, NC

5d

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs.

You will complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings, which may include out-of-state travel. This role is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires registration under the SAFE Act through the National Mortgage Licensing System and Registry (NMLS). Continued employment is contingent on meeting these requirements, including registration after starting and timely annual renewal and updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Complete the Branch Manager Training Program before consideration for placement as a Branch Manager.
• Meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration and ongoing renewal and updates.
• Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
• Leadership experience coaching and empowering employees.
• Ability to organize and manage competing priorities and develop plans for growth.
• Strong decision-making skills and ability to lead in a fast-paced, changing environment.
• Experience maintaining a strong risk and control environment and adhering to policies.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by sharing a clear vision and demonstrating the company’s Service, Heart, Curiosity, Courage, and Excellence values.
• Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED