Branch Manager

AIR Control Concepts • Spokane, WA

11d • $110,000 - $125,000

About The Position

Dorse & Company, a member of the AIR Control Concepts family, is seeking an experienced Eastern Washington Branch Manager to oversee its Spokane and Pasco branches. The manager is responsible for daily operations, sales performance, team leadership, financial management, and customer service while driving regional growth.

This is a hands-on, player-coach position combining branch leadership with direct sales responsibilities. The manager oversees and develops the sales team while actively managing customer accounts, preparing estimates and quotes, coordinating equipment submittals, and closing equipment and warehouse sales. The ideal candidate has extensive commercial HVAC industry experience, strong customer and manufacturer relationships, and the ability to lead a high-transaction business while maintaining an active sales presence.

The role is based in Spokane, Washington, and includes travel for customer meetings, factory visits, trade shows, and other business-related activities. The salary range is $110,000–$125,000 base salary plus commission and branch incentives, with stated on-target earnings of $250,000–$300,000 annually. Applicants must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Requirements

• Minimum of 10 years of HVAC industry-specific experience.
• Minimum of 3 years of supervisory or management experience.
• Bachelor's degree in Mechanical Engineering, Construction Management, Business Administration, or a related field.
• Demonstrated experience leading sales teams, managing customer relationships, and driving business growth.
• Strong leadership, communication, problem-solving, financial management, and time management skills.
• Ability to collaborate effectively with internal personnel, manufacturers, and external customers.
• Experience in a high-transaction business environment and ability to manage competing priorities.
• Strong organizational skills, attention to detail, and ability to work independently.
• Self-motivated with a proactive, solutions-oriented approach to business challenges.
• Proficiency with Microsoft Office applications.
• Ability to travel for customer meetings, factory visits, trade shows, and other business-related activities.
• Must be legally authorized to work in the United States; the employer does not provide employment-based visa sponsorship.

Nice To Haves

• Experience with Oracle.
• Experience with manufacturer selection software.
• Experience with Bluebeam.

Responsibilities

• Oversee daily operations of the Spokane and Pasco branches, including workflows, facilities, administration, and customer service.
• Hire, train, mentor, and evaluate branch sales staff to maintain productivity and support professional development.
• Balance team leadership responsibilities with direct sales and account management in a player-coach capacity.
• Manage an established customer account list, grow existing relationships, and develop new business.
• Prepare estimates, quotes, and equipment submittals, and participate in closing equipment and warehouse sales.
• Work with manufacturers to facilitate project transactions, coordinate equipment needs, and maintain positive working relationships.
• Develop and execute sales strategies to increase revenue, expand market share, and acquire new customers.
• Prepare and manage branch budgets, monitor financial performance, and review financial reports to ensure business objectives are met.
• Oversee customer service standards, resolve escalated concerns, and maintain strong relationships with customers and business partners.
• Ensure branch activities comply with applicable laws, company policies, and operational procedures.
• Collaborate with internal departments and leadership to support efficient operations and successful project execution.
• Represent Dorse & Company at industry events, trade shows, community organizations, and networking opportunities to strengthen market presence.
• Maintain organization and responsiveness while managing multiple transactions, customer needs, and operational priorities.
• Perform reasonable, job-related additional duties consistent with the position’s scope, level, and classification.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) retirement plan with company match.
• Short- and long-term disability coverage.
• Paid time off (PTO).
• Paid holidays.
• Employee assistance program (EAP).
• Ongoing training opportunities.
• Support for continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager