Branch Manager

Columbia Bank•Benicia, CA
•$80,000 - $105,000•Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and positioning the branch as the bank of choice in the local community. The role is responsible for achieving growth goals by developing new relationships and expanding existing client relationships while ensuring efficient branch operations within established guidelines. The manager leads, coaches, and develops associates; maintains appropriate staffing levels; and oversees the branch’s profit and loss, portfolio, growth targets, and expenses. The role also maintains sound operational practices to achieve satisfactory audit results, partners with leaders across Retail and the bank to provide client solutions, and develops long-term community relationships. The Branch Manager demonstrates knowledge of core products and the bank’s Business/Consumer Financial Review process and embodies the bank’s values in interactions with associates, customers, and shareholders. This is an onsite position at 1395 E 2nd Street, Benicia, CA 94510. The position is authorized to act as a Bank MLO for open-end transactions only, such as home equity lines of credit, and is not authorized to act as a Bank Closed-End MLO. MLO registration under the SAFE Act is required.

Requirements

  • High school diploma or GED required.
  • At least 3 years of previous banking experience, including consumer lending and exposure to business lending origination experience.
  • Extensive knowledge of banking products and services, with business acumen to address consumer and small business banking challenges.
  • Demonstrated proficiency in consumer lending and prior exposure to business lending.
  • Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
  • Strong attention to detail and ability to multitask effectively.
  • Proficiency with spreadsheets, banking computer systems, and related software; ability to operate office equipment and perform repetitive tasks such as counting cash, typing, and handling documents.
  • Compliance with applicable federal, state, and local consumer protection laws governing loan origination, including SAFE Act registration and renewal rules.
  • Must register as an MLO under SAFE Act requirements; this position is limited to open-end transactions and is not authorized for closed-end MLO activities.

Nice To Haves

  • Associate’s or bachelor’s degree, vocational degree, or technical degree in banking, business, or a related field, or equivalent work experience.
  • 2 years of management experience in banking or retail, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
  • Membership in local community organizations demonstrating commitment to community leadership.
  • Notary certification.

Responsibilities

  • Lead, manage, coach, and develop associates, and maintain appropriate branch staffing levels.
  • Achieve branch growth goals by developing new relationships and growing existing client relationships.
  • Manage branch profit and loss, growth targets, the branch portfolio, and expenses.
  • Ensure efficient branch operations in accordance with operational guidelines and sound practices.
  • Achieve consistent satisfactory audit results.
  • Partner with cross-functional leaders within Retail and across the bank to provide client solutions aligned with Retail business strategy.
  • Apply knowledge of core products and the Business/Consumer Financial Review process.
  • Develop and maintain long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
  • Model the bank’s core values in interactions with associates, customers, and shareholders.
  • Comply with consumer protection laws governing loan origination, including applicable SAFE Act registration and renewal requirements.
  • Register as a Mortgage Loan Originator (MLO) and perform authorized MLO activities for open-end transactions only.

Benefits

  • Competitive incentive plan with performance-based incentive compensation eligibility.
  • Professional development through premier banker programs.
  • Career growth opportunities.
  • Medical, dental, and vision plans for eligible associates.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program.
  • Life insurance.
  • Disability insurance.
  • Tuition assistance.
  • Mental health resources.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Online discount marketplace access.
  • Paid vacation, sick days, volunteer days, and holidays.
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