Branch Manager

Empyreal Logistics•Dayton, OH

About The Position

Empyreal Logistics is seeking a seasoned Branch Manager to run its Dayton Branch. The role involves coaching and developing transportation and processing teams and helping build the organization. Paid training will be provided in Colorado. The Branch Manager is accountable for branch operational performance, including service, quality, financial, and staff goals; safety and security; and support of branch resources, staffing, and employee development. The role also involves analyzing performance data, improving processes, anticipating issues, and fostering strong internal and external client service. The position requires the stamina to work 50 to 55 hours per week as needed. It also involves occasional travel within the district and the physical activities listed in the job posting.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Stamina to work 50 to 55 hours per week as needed.
  • Exceptional problem-solving and management skills.
  • Excellent interpersonal skills.
  • Positive attitude and ability to contribute positively as a team member.
  • Excellent observation skills and attention to detail.
  • Excellent recall and retention of information.
  • Ability to maintain strict confidentiality.
  • Ability to work under pressure dictated by event schedules and project timetables.
  • Ability to read, understand, and interpret written and verbal instructions and reports.

Nice To Haves

  • Armored car or transportation experience is desirable.
  • College education or military experience is desirable.

Responsibilities

  • Oversee and be accountable for operational performance, including achievement of service, quality, financial, and staff performance goals.
  • Ensure the safety and security of the facility, liability, equipment, and personnel.
  • Assist in overseeing human, material, and financial resources at the branch.
  • Assist with hiring, setting performance goals, training and development, and performance reviews.
  • Analyze and interpret performance data to support decision-making and process improvement.
  • Anticipate and proactively prepare for issues and make thoughtful recommendations.
  • Model an open-door policy and encourage discussion of differing opinions.
  • Encourage exceptional internal and external client service and teach employees how to achieve it.
  • Act in a manner that reflects Empyreal's vision, values, and WOW culture.
  • Establish respect, foster productive relationships, and address conflict respectfully and constructively.
  • Work in partnership within and across workgroups.
  • Represent Empyreal as a transportation and customer service professional.
  • Value both the work accomplished and how it is accomplished.
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