Branch Manager

Bath Fitter•Arlington, TX

About The Position

The Branch Manager leads a Bath Fitter branch as a business, with responsibility for growth, team development, customer experience, and operational performance. The role has autonomy to develop talent, improve processes, optimize performance, and make an impact on employees, customers, and the community, with support from an industry leader. The Branch Manager leads sales, installation, and administrative teams; drives branch growth and profitability; establishes accountability; and ensures an exceptional customer experience from first contact through installation. The role monitors business metrics, implements action plans, collaborates with regional leadership on strategies and growth initiatives, and maintains operational excellence, safety compliance, and inventory controls. International travel is required, and employees must maintain valid government-issued identification for travel, such as a Real ID or passport.

Requirements

  • Experience leading a branch, business unit, or multi-functional team.
  • Strong business, operational, and people leadership experience.
  • Valid driver's license and ability to meet company driving requirements.
  • Ability to travel internationally and maintain valid government-issued identification for travel purposes, such as a Real ID or passport.
  • Ability to build and develop high-performing teams, lead with accountability and integrity, and thrive in a fast-paced, results-driven environment.
  • Ability to balance customer experience with business performance and use data and business insights to make decisions.
  • Effective communication and relationship-building skills.
  • Willingness to embrace change, drive continuous improvement, and demonstrate self-awareness and commitment to personal growth.
  • Owner-minded approach and long-term leadership perspective.

Responsibilities

  • Build, coach, and develop a high-performing sales, installation, and administrative team.
  • Drive branch growth, profitability, and operational performance.
  • Create accountability through clear goals, expectations, and follow-through.
  • Deliver an exceptional customer experience from first contact through installation.
  • Lead change, solve problems, and continuously improve processes.
  • Collaborate with regional leadership to execute business strategies and growth initiatives.
  • Monitor key business metrics and implement action plans to achieve results.
  • Ensure operational excellence, safety compliance, and inventory controls.
  • Foster a culture of teamwork, innovation, and continuous improvement.

Benefits

  • Competitive salary and performance bonus.
  • Company vehicle, gas card, laptop, and cell phone.
  • 100% paid medical and vision coverage for the employee and family.
  • Dental coverage.
  • 401(k).
  • Profit sharing.
  • PTO and paid holidays.
  • Career growth opportunities and leadership development programs.
  • Opportunity to lead a business with the support of an industry leader.
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