Branch Manager

OneMain Financial•Vicksburg, MS
•Onsite

About The Position

OneMain Branch Managers lead their teams in delivering exceptional customer service and creating a supportive, collaborative environment. They foster employee motivation, community involvement, and progress toward branch goals. The role combines customer service, team leadership, lending, collections, compliance, and sales performance. The position is onsite, with a Monday–Friday schedule during standard business hours, occasional extended hours, and possible Saturday shifts.

Requirements

  • High school diploma or GED.
  • Leadership experience coaching and leading a team.
  • Proven experience meeting sales goals.
  • Ability to obtain insurance licensing within six months of the start date where required.

Nice To Haves

  • College degree or experience with underwriting, credit decisions, or a related financial industry.

Responsibilities

  • Create a customer-focused environment, present all lending options, and model excellent service.
  • Lead engaging meetings that motivate and align the team with branch goals.
  • Manage training on branch operations, compliance, and collections, and provide real-time coaching.
  • Oversee collection activities, consult with customers on overdue accounts, and develop mutually beneficial solutions.
  • Attract and develop high-quality, diverse talent aligned with OneMain’s values and goals.
  • Provide actionable feedback to support team growth and continuous improvement.
  • Promote high performance while ensuring adherence to policies and regulations.
  • Prioritize and resolve issues efficiently, using strategic thinking to adapt to challenges.
  • Collaborate with peers and management, remain open to feedback, and pursue professional growth.

Benefits

  • Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
  • 401(k) matching up to 4%.
  • Employee Stock Purchase Plan with a 10% share discount.
  • Tuition reimbursement.
  • 15 days of paid vacation per year, prorated based on start date.
  • Paid sick leave as determined by state or local ordinance, prorated based on start date.
  • 11 paid holidays, including four floating holidays, prorated based on start date.
  • Three days of paid volunteer time per year, prorated based on start date.
  • Annual salary plus incentives.
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