Branch Manager

McCloud Services • South Elgin, IL

19d

About The Position

Branch Managers provide overall guidance for their district and serve as key contacts for implementing change. They offer a realistic view of factors that affect customer service and coworker development, lead with motivational and progressive actions, and follow organizational district policies and company expectations. The role oversees branch management and operations to achieve growth, productivity, profitability, and strong customer experiences.

Requirements

• Bachelor’s degree or an equivalent combination of experience, education, and training.
• At least five to seven years of experience as a Branch Manager or in an equivalent-level position.
• Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Ability to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
• Must pass a pre-employment background screen.
• Valid driver’s license and clean driving record.

Nice To Haves

• Successful background managing in the pest control industry.

Responsibilities

• Develop the management team to achieve branch growth, productivity, and profitability goals and deliver legendary customer experiences.
• Interview job applicants, select top candidates, and monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth branch operations.
• Drive company programs and initiatives by motivating and supporting the district management team in developing and implementing action plans aligned with operational and organizational objectives.
• Review environments and key business indicators to identify problems, concerns, and improvement opportunities; coach operations and service management teams to take action and achieve goals.
• Provide support and auditing for operations, sales, and office leadership positions.

Benefits

• Benefits begin on day one for full-time colleagues, with no waiting period.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Competitive pay; some roles offer performance incentives.
• Career growth opportunities and a promote-from-within culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager