Branch Manager

Bath Fitter•Louisville, KY

13d

About The Position

Bath Fitter is seeking a Branch Manager to lead a branch as a business, building and developing teams while driving growth, profitability, operational performance, and an exceptional customer experience. The role has autonomy to optimize performance and make an impact on employees, customers, and the community, with support from an industry leader. The Branch Manager leads sales, installation, and administrative teams; establishes accountability through goals and follow-through; and monitors business metrics to guide action plans. The position also collaborates with regional leadership on business strategies and growth initiatives, maintains operational excellence, safety compliance, and inventory controls, and encourages teamwork, innovation, and continuous improvement. International travel is required. Employees must maintain valid government-issued identification for travel, such as a Real ID or passport. Bath Fitter says this is a current, active opening. AI-enabled tools may record and summarize interviews, but AI is not used to make hiring or selection decisions.

Requirements

Experience leading a branch, business unit, or multi-functional team.
Strong business, operational, and people leadership experience.
Valid driver's license and ability to meet company driving requirements.
International travel is required.
Must maintain valid government-issued identification for international travel, such as a Real ID or passport.
Builds and develops high-performing teams; leads with accountability and integrity.
Thrives in a fast-paced, results-driven environment and balances customer experience with business performance.
Uses data and business insights to make decisions.
Communicates effectively and builds strong relationships.
Embraces change, drives continuous improvement, demonstrates self-awareness, and is committed to personal growth.
Thinks like an owner and leads with a long-term mindset.

Responsibilities

Build, coach, and develop a high-performing sales, installation, and administrative team.
Drive branch growth, profitability, and operational performance.
Create accountability through clear goals, expectations, and follow-through.
Deliver an exceptional customer experience from first contact through installation.
Lead change, solve problems, and continuously improve processes.
Collaborate with regional leadership to execute business strategies and growth initiatives.
Monitor key business metrics and implement action plans to achieve results.
Ensure operational excellence, safety compliance, and inventory controls.
Foster a culture of teamwork, innovation, and continuous improvement.