Branch Manager - Waterworks

FERGUSON•Bozeman, MT

1d•$4,542 - $7,258•Onsite

About The Position

Ferguson is seeking a Branch Manager to lead its Bozeman, Montana Waterworks branch. This hands-on leadership role is responsible for supervising daily operations, leading a team, and ensuring outstanding customer service. The position reports to the General Manager, directly oversees 1–5 associates, and manages branch volume of $5–10 million. The Branch Manager oversees branch operations and financial performance while building relationships with customers, internal stakeholders, and vendors. The role also includes hands-on shipping, receiving, and customer service duties when coverage is needed, along with employee management responsibilities such as hiring and scheduling.

Requirements

Proven experience in day-to-day branch functions and people management.
Experience in the water, wastewater, or related infrastructure industry.
Strong leadership and team-building skills.
Excellent organizational and problem-solving abilities.
Proficiency in using data to drive decisions.
Understanding of the sales side of the business and how to influence sales.
Strong relationship-building skills with customers, vendors, and associates.
Knowledge of safety regulations and compliance standards.
Financial literacy and experience managing budgets and P&L statements.

Responsibilities

Run day-to-day operations, including inventory, shipments, and customer service.
Supervise and train warehouse and customer service personnel.
Perform shipping, receiving, and customer service duties, especially when coverage is needed.
Uphold safety standards and ensure compliance with company policies and legal regulations.
Oversee branch financial performance, budgeting, and capital planning.
Develop and maintain relationships with customers, internal stakeholders, and vendors.
Use data to make decisions and improve performance.
Conduct employee management, including hiring and scheduling.