Branch Manager

Surge Staffing•Mason, OH

About The Position

The Branch Manager is a leadership role responsible for driving business growth and profitability in the Mason area. The role develops new business opportunities, manages client relationships, and oversees branch operations to achieve sales and performance goals. The Branch Manager identifies and secures new clients, develops sales strategies, and promotes operational excellence across the branch team. The position serves as the branch’s primary sales and business development leader, working with branch, field, regional, and headquarters teams to pursue opportunities and deliver tailored solutions. It also guides and supports team members through coaching and training, responds to client needs, and oversees daily branch operations to support compliance, efficiency, and customer service.

Requirements

High school diploma or equivalent required.
At least 3 years of proven sales experience.
Demonstrated success developing and executing sales strategies, including prospecting, cold calling, presentations, and closing.
Strong leadership, communication, and interpersonal skills.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and online tools.
Ability to multitask in a fast-paced, competitive, deadline-driven environment.
Self-motivation, urgency, and accountability.
Reliable transportation and ability to travel locally to client sites as needed.
Strong math, analytical, and problem-solving abilities.

Nice To Haves

College degree preferred.
Sales experience in a consultative, solution-based environment preferred.
Experience in staffing, human resources, or business services is a plus.
Familiarity with the local market and community preferred.

Responsibilities

Develop and execute sales strategies for new, active, and inactive accounts.
Identify prospects and create customized approaches to win new business.
Conduct independent and joint sales calls with branch and management teams.
Prepare and deliver presentations, proposals, and product demonstrations.
Build and maintain client relationships through consistent communication and follow-up.
Partner with internal teams and headquarters to tailor solutions and close deals.
Maintain accurate records of sales activity, client interactions, and business results.
Represent Surge Staffing at local networking events to strengthen community presence and brand recognition.
Serve as the primary sales and business development leader for the branch.
Collaborate with field and regional management to plan and execute strategic initiatives.
Drive revenue growth and profitability in line with company goals and forecasts.
Provide team members with guidance, training, and coaching.
Respond promptly to client inquiries and resolve issues professionally and urgently.
Oversee day-to-day operations to support compliance, efficiency, and excellent customer service.