Branch Manager

Falls of Neuse Management • Wausau, WI

12d • Onsite

About The Position

American Welding & Gas, Inc. is seeking an energetic, self-motivated Branch Manager for its Wausau, Wisconsin location. The Branch Manager directs the branch’s day-to-day sales activities, including counter sales, warehousing, distribution, and production, and is responsible for profit and loss performance. The role involves leading branch personnel and operations, promoting safety, supporting customer satisfaction, and improving operating income and store ranking.

Requirements

• Bachelor’s degree or equivalent experience.
• Previous management experience.
• Intermediate-level computer skills.
• Team-oriented, takes ownership, creates solutions, and drives results.
• Strong communication skills, including communicating directly and honestly and aligning words with actions.
• Ability to work independently and under pressure to meet deadlines.
• Ability to respond effectively to sensitive inquiries or complaints.
• Strong leadership and relationship-development skills.
• Pleasant, professional, and courteous personality.
• Strong administrative skills, including organization, efficiency, and versatility.
• Excellent verbal and written communication skills.
• Goal-oriented and self-motivated.

Responsibilities

• Lead and promote safety, organize safety meetings, and enforce safety rules.
• Ensure customer deliveries are dispatched cost-effectively and meet customer expectations.
• Ensure phone, walk-in, and delivery customer service is friendly, upbeat, and focused on identifying and meeting customer needs.
• Manage sales, margins, and expenses to improve branch operating income.
• Manage store-ranking metrics to improve the branch’s ranking.
• Review monthly financial statements and make adjustments to improve performance.
• Coordinate with other branches and branch personnel to resolve customer, sales, and operational issues in a way that supports customer satisfaction.
• Complete and submit sales-related paperwork accurately and on time, including shippers, invoices, inventory and tank audits, month-end reports, cash reconciliations, and deposits.
• Participate in preparing market information, annual sales analyses, and forecasts.
• Manage branch personnel in accordance with company policies, including hiring, training, motivating, planning and directing work, providing performance feedback, developing associates, and resolving associate issues.
• Coordinate sales promotions and maintain, stock, and display merchandise attractively.
• Maintain a clean and attractive store.
• Complete timely, high-quality performance appraisals for assigned personnel.
• Follow company policies and procedures and applicable state and federal laws.
• Evaluate and monitor branch activities, improve cost-effectiveness, and make operational changes when needed.
• Generate profitable sales growth among new and existing opportunities.
• Perform other duties as assigned.

Benefits

• Competitive pay structure with performance incentives.
• Medical, dental, and vision benefits with no waiting period.
• Collaborative environment where employee input is valued.
• Company-paid life insurance.
• Company-paid short-term and long-term disability.
• 401(k) retirement savings plan with company match.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager