Branch Manager

First National Bank Of Pennsylvania•Mechanicsburg, PA

20d•Onsite

About The Position

The Branch Manager is primarily responsible for the branch’s overall sales and operations management and serves as its directing sales manager. The role focuses on originating and expanding relationships with new-to-bank customers and coaching the branch team to achieve performance goals. The manager oversees daily branch activities, handles market and business development, processes loan requests, solicits new accounts, and ensures effective operation of branch staff and facilities. The incumbent must adhere to FNB policies, procedures, strategies, and Core Values. The manager builds customer relationships through sales leads and outbound calling, executes and coaches sales strategies, incorporates FNB digital products and services into customer interactions, and maintains accurate data using approved branch technology. The role also oversees the completion and lifecycle of new and existing customer relationships in accordance with consumer bank standards. The manager leads and coaches the branch team, conducts daily sales meetings, carries out HR responsibilities, participates in ongoing education, and leads sales camps as directed by the Market Manager. The manager ensures the branch meets quality standards and maintains operational integrity, including adherence to audit, compliance, security, and operational requirements. The role may include assigning operational responsibilities and performing operational duties as needed. Employees are also responsible for identifying, reporting, responding to, managing, and monitoring risks under F.N.B. Corporation’s risk management program and complying with applicable regulations and company procedures. Overnight travel may be required for training, particularly during onboarding. Employment-based visa sponsorship is not provided; candidates must be legally authorized to work in the United States.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

BA or BS degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred, though it will be required.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling to acquire new customers and retain and expand existing relationships.
Participate actively in the community.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to enter and maintain accurate data for referrals, customers, and applicants.
Manage the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain branch operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties according to established policies and procedures as needed.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily work.
Perform other related duties and projects as assigned.