Branch Manager - Chicago Northwest Market - Chicago, IL
About The Position
As a Branch Manager at Chase, you lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You create a welcoming environment for clients and employees, deliver attentive service and banking solutions, and collaborate with experts to meet clients’ specialized financial needs. You represent Chase’s brand and culture, build client relationships, and help the team deliver on branch goals. The role requires successful completion of the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with applicable registration and renewal requirements.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to complete required NMLS registration or update an existing registration and comply with SAFE Act requirements.
- Ability to meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by sharing a clear vision and embodying Chase’s Service, Heart, Curiosity, Courage, and Excellence values.
- Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
- Understand and meet clients’ needs to build lasting relationships and trust.
- Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
- Encourage ongoing learning and development within the team.
- Build relationships with local businesses and engage with the community.
- Maintain a strong risk and control environment through sound judgment, integrity, and adherence to policies and procedures.
- Complete the Branch Manager Training Program before placement as a Branch Manager.
- Travel as required for in-person training and meetings, potentially out of state.
Benefits
- Competitive total rewards package, including base salary.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
