Branch Manager

Killbuck Savings Bank Co•Mount Hope, OH
•Onsite

About The Position

Killbuck Savings Bank is seeking a community-minded, full-time Branch Manager for its Walnut Creek, Ohio location. The Branch Manager manages retail operations according to bank policy, develops new business, leads daily operations, mentors employees, and helps ensure the branch runs efficiently and customers are well served. The role involves supporting a close-knit banking team and helping customers and local businesses meet their financial goals. The bank is locally owned and operated, with 12 full-service branches serving communities in central Ohio. It emphasizes customer relationships and reinvesting deposits close to home to support the region’s economic vitality.

Requirements

  • Associate’s degree or equivalent from a two-year college or technical school, plus six months to one year of related experience and/or training; or an equivalent combination of education and experience.
  • Advanced overall knowledge of deposit accounts, loan accounts, compliance policy, security policy, and accounting.
  • Previous banking experience, including some experience in a supervisory or leadership role.
  • Ability to manage, motivate, and develop a high-performing team.
  • Solid understanding of banking products, services, and financial principles.
  • Ability to deliver excellent customer service and build lasting relationships.
  • Ability to drive sales, meet branch goals, and support community growth.
  • Knowledge of compliance standards, risk management, and internal controls.
  • Experience streamlining processes and managing daily branch operations.
  • Confident decision-making and good judgment when handling challenges and making strategic choices.
  • Professional and approachable communication with staff, customers, and leadership.
  • Comfort using banking systems, digital tools, and modern technology.

Responsibilities

  • Lead and support branch employees in providing friendly, reliable customer service.
  • Manage day-to-day branch operations, including opening and closing and cash handling.
  • Build lasting relationships with local businesses and community members.
  • Promote banking services and help customers find appropriate financial solutions.
  • Ensure the branch follows banking policies and regulations.
  • Resolve problems with a customer-first approach.
  • Serve as Notary Public for the branch office.
  • Attend monthly Branch Manager meetings.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance, 100% paid by the company
  • Long-term disability insurance, 100% paid by the company
  • Voluntary insurance benefits
  • Paid time off
  • Paid holidays
  • Paid sick and personal days
  • Potential bonus incentives
  • 401(k) and retirement savings options
  • Wellness program
  • Tuition assistance program
  • Opportunities to grow a career in banking
  • Welcoming, small-town work environment
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