Branch Manager

F.N.B. Corporation•Catonsville, MD
•$70,746 - $117,884

About The Position

The Branch Manager is primarily responsible for overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching branch staff on performance. The manager oversees daily branch activities, develops business in the market, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The role must adhere to FNB policies, procedures, strategies, and Core Values. The manager also serves as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in the business, as required by F.N.B. Corporation’s risk management program. Compliance with applicable regulatory laws and company procedures is required. The position is based at 6335 Baltimore National Pike, Catonsville, Maryland 21228. Overnight travel may be required for training, particularly during onboarding. The listed pay range is $70,746 to $117,884. FNB’s total rewards package may include overtime, incentive pay, equity, and benefits. Benefits include medical, dental, vision, and life insurance; flexible spending and health savings accounts; a 401(k); paid time off, including sick time and vacation time; paid holidays; and other voluntary benefits.

Requirements

  • High school diploma or GED.
  • At least 3 years of job-related experience.
  • Excellent management skills.
  • Excellent written and verbal communication skills.
  • Excellent organizational, analytical, and interpersonal skills.
  • Excellent customer service skills.
  • Ability to use a personal computer and job-related software.
  • MS Word at a basic level.
  • MS Excel at an intermediate level.
  • MS PowerPoint at a basic level.
  • Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.

Nice To Haves

  • Bachelor of Arts or Bachelor of Science degree preferred.
  • Experience in a related position.
  • Knowledge of banking audit policies and procedures preferred.
  • Nationwide Mortgage Licensing System and Registry Identifier preferred, although it will be required.

Responsibilities

  • Generate high-value customer relationships through sales leads and outbound calling to acquire new customers and retain and expand existing relationships.
  • Participate actively in the community and execute and coach sales strategies to achieve financial goals.
  • Incorporate FNB digital products and services into customer interactions.
  • Use FNB-approved branch technology to enter and maintain accurate data for referrals, customers, and applicants.
  • Oversee completion and lifecycle management of new and existing relationships according to consumer bank standards.
  • Manage and coach the branch team and facility to ensure operations meet FNB standards.
  • Conduct daily sales meetings, carry out HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
  • Ensure the branch meets quality standards by directing and coaching the branch team.
  • Maintain the operational integrity of the branch and ensure adherence to audit, compliance, security, and operational requirements.
  • Assign operational responsibilities to team members and perform operational duties as needed under established policies and procedures.
  • Perform other related duties and projects as assigned.
  • Understand, report, respond to, manage, and monitor business risks as required by F.N.B. Corporation’s risk management program.
  • Comply with regulatory laws and company procedures.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible spending accounts
  • Health savings account
  • 401(k)
  • Paid time off, including sick time and vacation time
  • Paid holidays
  • Other voluntary benefits
  • Potential overtime, incentive, and equity components
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