Branch Manager II

Lendmark Financial Services • Titusville, FL

8d

About The Position

The Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, security, and safety in accordance with Lendmark Financial Services objectives. The role develops new business and promotes strong customer relations and a sales-and-service culture through coaching, guidance, and staff motivation. The Branch Manager achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships. The position provides leadership, training, and supervision, and delegates day-to-day operations to the Assistant Branch Manager or other branch personnel.

Requirements

• High school diploma or GED from an accredited institution.
• 3–5 years of consumer finance experience or related industry experience.
• Personnel management and budgeting skills.
• Effective communication, organization, and sales skills.
• Proficient working knowledge of industry-related loan software, Microsoft Windows, Excel, and Word applications.

Nice To Haves

• Industry-related experience.
• Bilingual in Spanish and English.
• Ability to relocate.

Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency, and expenses.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while adhering to state and federal guidelines.
• Pursue business development relationships within the community and sell products and services to meet sales goals.
• Manage hiring, staffing, training, performance reviews, and terminations as applicable; establish lending authority for associates.
• Ensure high-quality client service, assist clients with implementing solutions, and monitor overall client satisfaction.
• Perform other duties as assigned.
• Administer and ensure the efficient daily operation of the branch, including operations, lending, product sales, customer service, security, and safety.
• Provide leadership, training, supervision, coaching, guidance, and staff motivation; delegate day-to-day operations to the Assistant Branch Manager or other branch personnel.
• Achieve individual and branch sales goals through new business sales, referrals, and retention of account relationships.

Benefits

• Medical, dental, and vision benefits for employees and dependents.
• Paid time off.
• Paid holidays.
• 401(k).
• Life insurance.
• Long-term disability.
• Tuition assistance.
• Employee assistance program.
• Optional critical care, auto, home, and pet insurance, as well as other ancillary insurance options.
• Quarterly incentive compensation based on individual and company performance guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED