Branch Manager II

RBGlobal • Commerce City, CO

1d

About The Position

The Branch Manager II oversees the financial performance and operations of an assigned small- to large-sized auction branch. The role is responsible for meeting or exceeding planned profitability, sales, and customer service levels. The Branch Manager interacts with staff at all levels of IAA and maintains an engaged, safe, and positive work environment by managing and mentoring local employees. The work is performed in a typical business office environment and both indoors and outdoors year-round. Travel is approximately 20% of the time.

Requirements

• 3–4 years of experience.
• Strong operations background and experience.
• Excellent customer relations skills and ability to manage several levels of employees.
• General knowledge of employment laws and practices and employee relations.
• Ability to travel approximately 20% of the time.

Nice To Haves

• Experience or knowledge of the insurance, automobile, or parts industries.
• General mechanical knowledge of vehicle makes and models.

Responsibilities

• Oversee the performance and operation of assigned auction branch locations and manage the planning process.
• Monitor and maintain current branch and service center positions.
• Coach, mentor, and develop staff; oversee new employee onboarding and provide career development planning and opportunities.
• Develop and implement internal procedures to improve efficiencies.
• Ensure the branch or service center meets or exceeds planned profitability, sales, and customer service levels.
• Market the branch or service center within the approved expense budget.
• Lead employees through a performance management and development process that includes goal setting, feedback, and performance management as needed.
• Support and handle personnel issues, including hiring and terminating employees.
• Develop business and branch growth.
• Update the area or regional manager regarding branch profit and loss operating results.
• Ensure the overall safety and security of branch personnel and company assets.
• Provide employees in the operating unit with oversight and direction in accordance with organizational policies and procedures.
• Create a workplace culture consistent with the organization’s mission, vision, guiding principles, and values.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed