Branch Manager II

Airgas•Klamath Falls, OR

7d•Onsite

About The Position

The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. The role promotes sales, delivers excellent customer service, maintains appropriate inventory levels, and balances expenses through purchasing support. The Branch Manager also aligns the facility and staff with safety and regulatory standards, helps team members provide efficient customer service, maintains good housekeeping, and supports overall operational efficiency. The position provides professional service to internal and external customers, answers product, pricing, and technical inquiries, and supports the outside sales team in maintaining existing client relationships and developing new business. It supports accurate and timely processing of financial transactions and maintains back-order, open-order, and purchase-order expedite reports. The Branch Manager cultivates appropriate cylinder and hard-goods inventory levels, leads associate training, conducts performance reviews, and provides mentorship and guidance in collaboration with Human Resources and senior management. The schedule is Monday through Friday during daytime hours.

Requirements

At least 2 years of management experience in a customer-facing environment.
Experience supporting and leading teams in a retail or industrial distribution environment.
Ability to lift up to 75 pounds and occasionally up to 125 pounds with material-handling equipment.
Proficient computer skills and interest in learning new digital tools.
Ability to navigate multiple priorities concurrently.
Self-motivated, with a focus on contributing to the overall team's success.
Excellent verbal and written communication skills to act as a bridge between staff and management.

Nice To Haves

A track record of meaningful contributions in the welding, gas, or safety industry.
At least 3 years of experience focused on nurturing team growth and operational efficiency.
At least 5 years of sales experience with a track record of meaningful contributions.
Experience with inventory cultivation and vendor relationship support.

Responsibilities

Oversee daily branch operations to achieve or advance sales and margin goals.
Promote sales and provide professional customer service to internal and external customers, including responding to product, pricing, and technical inquiries.
Support outside sales in nurturing existing client relationships and welcoming new business opportunities.
Support accurate and timely processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
Maintain accurate back-order, open-order, and purchase-order expedite reports.
Cultivate and refine appropriate cylinder and hard-goods inventory levels for the branch.
Align facility and staff with safety and regulatory standards, and support efficient customer service, good housekeeping, and operational efficiency.
Lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
Conduct periodic performance reviews for branch associates.
Provide performance mentorship and guidance to employees in collaboration with Human Resources and senior management.

Benefits

Medical, dental, and vision insurance.
Life and accidental death and dismemberment insurance.
Short-term and long-term disability insurance.
14-week paid childbirth benefit and parental leave.
401(k) retirement plan with company matching funds.
Tuition assistance and reimbursement; discounted college tuition for eligible employees’ dependents.
Paid holidays, vacation, sick time, and floating holidays.
Employee Assistance Program.
Pre-tax commuter transportation benefit.
Jury duty and funeral/bereavement leave.
Airgas Scholarship Program for dependent children.
Benefits begin after 30 days of employment.