Branch Manager I

SiteOne Landscape Supply • Eugene, OR

9d

About The Position

The Branch Manager is responsible for building a capable, high-performing team and knowledge base to achieve excellence across branch operations, including inventory management, team development, customer value, financial performance, and growth. Working with area leadership, the manager helps meet or exceed goals for revenue, customer satisfaction, and associate succession planning.

The manager leads, recruits, coaches, and develops associates; promotes customer-focused practices and a strong safety culture; and uses operating and financial data to identify trends and root causes. The role sets goals, monitors performance metrics, implements area strategy, and develops branch strategies to improve performance and customer value. The manager also partners with leadership and Field Support to understand and lead implementation of emerging technologies and new ways of working.

For positions in California, a Pest Control Dealer Designated Agent (DDA) License is required, or selected candidates must obtain it within 120 days of hire. Starting pay depends on factors such as location and experience and will meet or exceed applicable state and local minimum wage laws.

Requirements

• 4 to 7 years of managerial experience, including leadership, issue management, motivation, and team building, preferred.
• Understanding of sales and operations planning, demand forecasting, and integration of demand and supply plans.
• Excellent communication, customer service, and leadership skills.
• Willingness to learn and adopt new technologies and ways of working, and encourage others to do so.
• Working knowledge of business accounting and profit-and-loss statements.
• Knowledge of market preferences, competition, regulations, and industry trends.
• High school diploma or equivalent required.
• For California roles, a Pest Control Dealer Designated Agent (DDA) License is required, or must be obtained within 120 days of hire.

Nice To Haves

• Higher education degree preferred.
• 4 to 7 years of managerial experience, including leadership, issue management, motivation, and team building, preferred.

Responsibilities

• Lead, recruit, coach, and mentor branch associates, identifying individual strengths and development needs and supporting their long-term career development.
• Train and coach associates in customer value best practices and foster a culture focused on customer success.
• Promote an incident-free workplace by emphasizing safety, leading by example, organizing the workplace, providing training, and executing safety policies.
• Understand and interpret company operating and financial data, identify business trends, and determine root causes.
• Set goals and monitor key performance metrics daily, weekly, and monthly to assess progress and track improvement initiatives.
• Implement area strategy and develop a complementary branch strategy to achieve strong performance, growth, and customer value.
• Analyze performance metrics and adjust strategies to achieve area goals as market conditions change.
• Partner with leadership and Field Support to understand the business impact of emerging technologies and new ways of working, and support and lead their implementation.
• Collaborate with area leadership to meet or exceed revenue, customer satisfaction, and associate succession-planning goals.

Benefits

• Medical, dental, and vision plans.
• Paid time off and paid holidays.
• DailyPay available.
• 401(k) with company match.
• Tuition reimbursement.
• Associate referral program.
• Company apparel and work boot vouchers.
• Opportunity for advancement.
• Paid training and business certifications.
• Free counseling services and Employee Assistance Program.
• Life insurance and short- and long-term disability insurance.
• Product discounts.
• Most branches never work Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED