Branch Manager

World Finance•Hamilton, AL

2d•$39,500 - $50,000•Onsite

About The Position

The Branch Manager drives branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management. The role generates business through customer outreach, referrals, networking, and community engagement; evaluates and approves lending decisions; oversees collections; and ensures compliance with company policies and applicable laws. The Branch Manager also recruits, leads, trains, coaches, and develops employees while overseeing branch operations and customer relationships. Compensation is $39,500 to $50,000, based on experience and location, plus performance-based bonus opportunities. Earnings are tied to branch performance, including portfolio growth, tax production, and business goals. World Finance describes opportunities for career advancement, a promote-from-within culture, comprehensive benefits, retirement and time off, paid volunteer time, and predictable schedules. The company has operated since 1962 and has over 1,000 branches across 16 states, providing personal loans, tax services, and credit-building solutions.

Requirements

High school diploma or equivalent.
Valid driver's license, reliable transportation, and current insurance.
Ability to obtain required insurance licensing.
At least one year of management experience or successful completion of a management training program.
Experience achieving sales, portfolio growth, or profitability goals.
Experience making lending, collection, or customer account decisions.
Experience managing delinquency, collections, or portfolio performance.
Experience managing branch, store, or business operations.
Experience leading and developing employees.
Ability to generate business through community involvement, networking, customer referrals, and outbound calling activity.
Comfort working in a performance-driven environment that includes customer outreach, collections, and sales activities.
Ability to perform computer work, handle documents, communicate information effectively, and manage shifting priorities and deadlines.
Ability to perform occasional light lifting, pushing, or pulling of office materials, generally up to 30 pounds.

Nice To Haves

Experience in consumer finance, banking, retail banking, lending, credit, insurance, tax preparation, or similar financial services environments.
Background leading a team, growing a customer portfolio, managing delinquency, making lending or credit decisions, generating new business, and achieving sales and profitability goals.

Responsibilities

Meet branch goals for loan growth, tax preparation production, profitability, portfolio performance, and delinquency.
Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.
Review, approve, and close loans within company guidelines.
Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
Oversee branch operations and ensure compliance with company policies and applicable laws.
Handle escalated customer concerns and make sound business decisions that support branch success.
Perform required bank runs, including transporting deposits, without relying on non-employees for transportation.
Maintain professional customer and coworker communications in person, by phone, and electronically.
Occasionally assist with general office upkeep and travel locally to offsite business locations and banks.