Branch Manager - Central Phoenix Market

JPMorganChase • Glendale, AZ

2d

About The Position

As a Branch Manager in a Chase branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to support clients’ specialized financial needs. You will also build relationships with local businesses and engage with the community.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings and may include out-of-state travel. This role is subject to Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators, including NMLS registration under the SAFE Act. Continued employment is contingent on compliance with these requirements, including registration after starting, annual renewal, and required updates. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates from consideration.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Meet Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators.
• Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and complete required annual renewals and updates.
• Employment offer is contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies candidates.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch team and model Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to develop strategies for growing deposits and investments and achieving branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing team learning and development.
• Develop relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, and follow policies and procedures.
• Connect, educate, and influence team members, partners, and clients in the use of technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED