Branch Manager - Central Phoenix Market

JPMorgan Chase & Co.•Glendale, AZ

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will foster a welcoming environment for employees and clients, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. You will build client relationships, engage with local businesses and the community, and maintain a strong risk and control environment. Successful completion of the Branch Manager Training Program is required before placement. Travel for in-person training and meetings is required and may include out-of-state travel. The position requires NMLS registration under the SAFE Act and compliance with Dodd-Frank/Truth in Lending Act requirements for Loan Originators.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement.
  • Ability to meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration requirements.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment and integrity, protect the company and clients, and follow policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
  • Travel as required for in-person training and meetings, potentially out of state.

Benefits

  • Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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