Branch Manager

Bath Fitter Corporate•Louisville, KY

About The Position

Bath Fitter is hiring a Branch Manager to lead a branch as a business, with autonomy to drive growth, develop talent, optimize performance, and make an impact on employees, customers, and the community. The role oversees sales, installation, and administrative teams while working with regional leadership to carry out business strategies and growth initiatives. The Branch Manager is expected to balance customer experience with business performance and promote a culture of teamwork, innovation, accountability, and continuous improvement. Bath Fitter has transformed bathrooms across the U.S., Canada, and Europe since 1984 and is certified as a Great Place to Work®. The company uses AI-enabled tools to record and summarize interviews, but not to make hiring or selection decisions. Accommodations during the application process are available by request.

Requirements

  • Experience leading a branch, business unit, or multifunctional team.
  • Strong business, operational, and people leadership experience.
  • Valid driver's license and ability to meet company driving requirements.
  • International travel is required; employees must maintain valid government-issued identification for travel, such as a Real ID or passport.
  • Ability to build and develop high-performing teams, lead with accountability and integrity, and thrive in a fast-paced, results-driven environment.
  • Ability to balance customer experience with business performance and use data and business insights to make decisions.
  • Effective communication and relationship-building skills.
  • Embraces change, drives continuous improvement, demonstrates self-awareness and commitment to personal growth, and leads with a long-term, owner-like mindset.

Responsibilities

  • Build, coach, and develop a high-performing sales, installation, and administrative team.
  • Drive branch growth, profitability, and operational performance.
  • Set clear goals and expectations and ensure accountability through follow-through.
  • Deliver an exceptional customer experience from initial contact through installation.
  • Lead change, solve problems, and continuously improve processes.
  • Collaborate with regional leadership to execute business strategies and growth initiatives.
  • Monitor key business metrics and implement action plans to achieve results.
  • Ensure operational excellence, safety compliance, and inventory controls.
  • Foster a culture of teamwork, innovation, and continuous improvement.

Benefits

  • Competitive salary and performance bonus.
  • Company vehicle, gas card, laptop, and cell phone.
  • 100% paid medical and vision coverage for the employee and family.
  • Dental coverage.
  • 401(k).
  • Profit sharing.
  • Paid time off.
  • Paid holidays.
  • Career growth opportunities and leadership development programs.
  • Opportunity to lead a business with the support of an industry leader.
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