Branch Manager

OneMain Financial•Santa Fe, NM

10d•Onsite

About The Position

At OneMain, Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. They build an atmosphere where employees are motivated to contribute to the community and achieve their goals. The Branch Manager builds a customer-focused environment, presents all lending options, models excellent service, leads meetings, trains and coaches employees, oversees collections, develops talent, provides feedback, ensures compliance, resolves issues, and collaborates with peers and management while pursuing professional growth. This is an on-site position with a schedule of Monday through Friday during standard business hours, with occasional extended hours and possible Saturday shifts. Compensation includes an annual salary plus incentives.

Requirements

High school diploma or GED.
Leadership experience coaching and leading a team.
Proven experience meeting sales goals.
Ability to obtain insurance licensing within six months of the start date where required.

Nice To Haves

College degree or experience with underwriting, credit decision-making, or related financial industry experience.

Responsibilities

Build a customer-focused environment, ensure all lending options are presented, and model excellence in service.
Conduct engaging meetings that motivate and align the team with branch goals.
Manage training on branch operations, compliance, and collections, providing real-time coaching so team members effectively apply their knowledge.
Oversee collection activities, consult with customers on overdue accounts, and develop mutually beneficial solutions.
Attract and cultivate high-quality, diverse talent to build a strong team aligned with OneMain's values and goals.
Provide actionable feedback to support team members' growth and promote continuous improvement.
Inspire high performance while ensuring adherence to policies and regulations.
Prioritize and resolve issues efficiently, using strategic thinking to adapt to challenges.
Work closely with peers and management, remain open to feedback, and continuously seek professional growth.

Benefits

Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
401(k) matching up to 4%.
Employee Stock Purchase Plan with a 10% share discount.
Tuition reimbursement.
Paid time off, including 15 vacation days per year, prorated based on start date.
Paid sick leave as determined by state or local ordinance, prorated based on start date.
11 paid holidays, including four floating holidays, prorated based on start date.
Paid volunteer time: three days per year, prorated based on start date.
Annual salary plus incentives.
Training programs and opportunities for career advancement.