Branch Manager

Admar Supply Co•McKees Rocks, PA

About The Position

The Branch Manager leads, coaches, and develops the sales and operations teams at an assigned ADMAR Supply branch. The role has full responsibility for branch profit and loss, including revenue growth, cost control, budget development, and profitability. The manager sets clear expectations, promotes accountability, and supports employee development, operational excellence, safety, and outstanding customer service. The Branch Manager oversees daily branch operations and department performance, develops business plans and local marketing initiatives, leads sales activity and customer relationship efforts, and coordinates equipment, inventory, rental, and service operations. The position also recruits and develops employees, monitors performance against goals, and represents ADMAR Supply in the local business community. Work takes place across office, warehouse, equipment yard, and customer jobsite settings, with local travel as needed.

Requirements

  • Demonstrated history of successfully leading diverse teams and departments in a professional business environment.
  • 5–10 years of progressively responsible leadership, management, or operational experience in a fast-paced, business-to-business environment.
  • Strong leadership, coaching, mentoring, and team development abilities.
  • Ability to manage multiple departments and competing priorities while maintaining organizational goals.
  • Strong financial acumen, including budgeting, P&L management, revenue growth, and cost control.
  • Ability to analyze complex information, identify trends, and develop practical business solutions.
  • Excellent communication, interpersonal, and presentation skills, including comfort speaking to large groups.
  • Goal-driven, results-oriented, customer-focused leadership style and ability to maintain a collaborative environment during challenging situations.
  • Strong decision-making, problem-solving, and organizational skills.
  • Ability to give immediate, constructive feedback and hold employees accountable.
  • Ability to develop and execute sales strategies, operational improvements, and business development initiatives.
  • Proficiency in Microsoft Office applications and ability to learn company business management systems.
  • Verifiable professional references and employment history required.
  • Ability to sit, stand, and walk regularly; lift and carry up to 50 pounds; and travel locally to customer locations, construction sites, and business events as needed.

Nice To Haves

  • Experience in construction equipment rental, equipment sales, distribution, or a related industry.
  • Experience managing branch operations, financial performance, budgets, and sales teams.
  • Bachelor's degree from an accredited college or university; equivalent combinations of education, industry experience, and demonstrated leadership success will be considered.

Responsibilities

  • Meet daily with department heads to provide direction, establish priorities, and communicate performance expectations.
  • Oversee daily branch operations and ensure departments operate efficiently, productively, safely, and in accordance with company policies.
  • Monitor KPIs, operational metrics, and financial performance, taking corrective action to meet budget objectives.
  • Maintain a visible leadership presence, conduct daily departmental walkthroughs and operational audits, and support safe, properly staffed operations.
  • Hold weekly departmental meetings and quarterly all-branch meetings to review results, challenges, initiatives, and goals.
  • Promote a positive, collaborative, accountable work environment focused on engagement and continuous improvement.
  • Manage branch P&L, including revenue, expenses, profitability, and budget development.
  • Analyze financial reports and business trends to identify revenue growth, cost reduction, and efficiency opportunities.
  • Develop and implement business plans to meet branch sales, rental, and profitability objectives.
  • Set measurable expectations and hold department leaders accountable for results.
  • Create local marketing initiatives, promotional events, and business development strategies to expand market share.
  • Represent ADMAR Supply at trade organizations, industry associations, networking events, and community activities.
  • Lead branch sales teams, including outside sales representatives, through one-on-one meetings, ride-alongs, joint customer visits, and team meetings.
  • Lead weekly sales meetings, review sales performance and equipment and rental opportunities, and establish business objectives.
  • Monitor sales representatives against budgets and develop corrective action plans when needed.
  • Build customer relationships through interactions at the rental counter, construction sites, and corporate offices; resolve concerns and support customer loyalty and retention.
  • Ensure customer expectations are met or exceeded and identify opportunities to increase rental and equipment sales activity.
  • Partner with the Service Manager to ensure rental equipment is maintained, inspected, and ready for customer use.
  • Monitor fleet availability, equipment utilization, and rental readiness, and coordinate customer equipment needs with rental and service teams.
  • Oversee inventory management and establish procedures to maintain accurate records and reduce discrepancies, losses, and unnecessary overstock.
  • Coordinate communication among sales, rental, service, and parts departments.
  • Recruit, develop, coach, and mentor department leaders and employees; set performance expectations and provide timely feedback.
  • Conduct performance discussions and implement improvement plans when necessary.
  • Ensure employees complete required product knowledge, safety, and professional development training.
  • Lead by example in customer service, safety, professionalism, and operational excellence.

Benefits

  • Competitive compensation based on experience, qualifications, and leadership responsibilities.
  • Performance-based bonus opportunities tied to individual and branch performance.
  • Medical, dental, and vision insurance options for eligible employees and their families.
  • 401(k) retirement savings plan.
  • Paid time off, including vacation and personal time.
  • Paid holidays.
  • Life insurance and disability coverage.
  • Professional development and training.
  • Career advancement opportunities within ADMAR Supply and the DiMarco Group family of companies.
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