Branch Manager - Tampa Bay Southwest/Southeast Markets - Saint Petersburg, FL

JPMorgan Chase & Co. • Largo, FL

11d • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will foster a welcoming environment that puts employees and clients first, deliver attentive service and current banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will represent Chase’s brand and culture and build lasting client relationships by exceeding expectations and embracing diversity and inclusion.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. The position requires travel as needed for in-person training and meetings, which may include out-of-state travel. It is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualifications and requires NMLS registration under the SAFE Act. Continued employment depends on meeting applicable registration, renewal, and compliance requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Demonstrated ability to create exceptional client experiences and foster a welcoming, engaging branch culture.
• Proven ability to coach and empower employees to achieve results and develop in their roles.
• Ability to organize and manage competing priorities and develop plans for growth and success.
• Strong decision-making skills and ability to lead in a fast-paced, changing environment.
• Experience maintaining a strong risk and control environment and commitment to operational integrity and policy compliance.
• Ability to influence, educate, and connect teams, partners, and clients with technology.
• Successful completion of the Branch Manager Training Program before placement.
• Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act/NMLS registration requirements. A felony conviction within the last seven years disqualifies candidates.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment, exercising sound judgment and integrity, protecting the company and clients, and following policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, potentially out of state.
• Register or update registration with NMLS under the SAFE Act and comply with applicable ongoing requirements.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED