About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will help create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and work with specialists to address clients’ financial needs. The role includes completing the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings and may include out-of-state travel. This position is subject to Dodd-Frank, Truth in Lending Act, and SAFE Act requirements. Employment is contingent on relevant background and financial reviews, NMLS registration or updating an existing registration, and ongoing compliance with applicable requirements.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Meet applicable Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators.
  • Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and maintain required compliance.
  • Employment is contingent on JPMC review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies candidates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and modeling Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to develop strategies for meeting branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition.
  • Promote ongoing team learning and development.
  • Develop relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, and follow policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
  • Travel as required for in-person training and meetings.
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