Branch Manager

F.N.B. Corporation•Dickson City, PA

13d

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching branch team performance. Responsibilities include overseeing daily branch activities, conducting market and business development, processing loan requests, soliciting new accounts, and ensuring effective branch staff and facility operations. The incumbent must adhere to FNB policies, procedures, strategies, and Core Values. The manager generates and expands customer relationships through sales leads, outbound calling, community involvement, and coaching sales strategies to achieve financial goals. The position also incorporates FNB digital products and services into customer interactions and maintains accurate data and relationship records using approved branch technology. The Branch Manager leads and coaches the branch team, conducts daily sales meetings, performs HR responsibilities, participates in ongoing education, and leads sales camps as directed by the Market Manager. The role is accountable for branch operational integrity, including audit, compliance, security, and operational requirements. All employees are responsible for managing risks in accordance with F.N.B. Corporation’s risk management program and complying with applicable regulations and company procedures. The position requires at least a high school diploma or GED and three years of job-related experience. A bachelor’s degree and knowledge of banking audit policies and procedures are preferred. A Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required. Overnight travel may be required for training, particularly during onboarding. FNB does not provide employment-based visa sponsorship; candidates must be legally authorized to work in the United States.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word: basic level.
MS Excel: intermediate level.
MS PowerPoint: basic level.
Nationwide Mortgage Licensing System and Registry Identifier; preferred initially but required for the position.
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree.
Experience in a related position.
Knowledge of banking audit policies and procedures.
Nationwide Mortgage Licensing System and Registry Identifier (preferred, but required).

Responsibilities

Generate high-value customer relationships using sales leads and outbound calling; establish new customers and retain and expand existing relationships.
Participate actively in the community and execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use approved branch technology to maintain effective data quality for referrals, customers, and applicants, and manage the completion and lifecycle of relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain branch operational integrity and adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities and perform operational duties according to established policies and procedures as needed.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks in accordance with the F.N.B. Corporation risk management program.
Perform other related duties and projects as assigned.