Branch Manager

OneMain Financial•Vancouver, WA

9d•Onsite

About The Position

At OneMain, Branch Managers empower teams to deliver exceptional customer service in a supportive, collaborative environment. They motivate employees to contribute to the community and achieve branch goals. The Branch Manager builds a customer-focused environment, presents lending options, leads and develops team members, oversees collections, and ensures compliance with policies and regulations. The role is on site, generally Monday through Friday during standard business hours, with occasional extended hours and possible Saturday shifts.

Requirements

High school diploma or GED.
Leadership experience coaching and leading a team.
Proven experience meeting sales goals.
Ability to obtain insurance licensing within six months of the start date where required.

Nice To Haves

College degree.
Experience with underwriting, credit decisions, or a related financial industry.

Responsibilities

Build a customer-focused environment, ensure all lending options are presented, and model excellent service.
Conduct engaging meetings that motivate and align the team with branch goals.
Manage training on branch operations, compliance, and collections, and provide real-time coaching so team members can apply their knowledge effectively.
Oversee collection activities, consult with customers on overdue accounts, and develop mutually beneficial solutions.
Attract and develop high-quality, diverse talent aligned with OneMain’s values and goals.
Provide actionable feedback to support team members’ growth and promote continuous improvement.
Inspire high performance while ensuring adherence to policies and regulations.
Prioritize and resolve issues efficiently, using strategic thinking to adapt to challenges.
Work collaboratively with peers and management, remain open to feedback, and seek professional growth.

Benefits

Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
401(k) matching up to 4%.
Employee Stock Purchase Plan with a 10% share discount.
Tuition reimbursement.
Paid time off, including 15 vacation days per year, prorated based on start date.
Paid sick leave as determined by state or local ordinance, prorated based on start date.
11 paid holidays, including four floating holidays, prorated based on start date.
Paid volunteer time of three days per year, prorated based on start date.
Competitive additional compensation program based on individual and company performance.
Training programs and opportunities for career advancement.