Branch Manager

First National Bank Of Pennsylvania•Hertford, NC

24d•Onsite

About The Position

The Branch Manager is responsible for the branch’s overall sales and operations management and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team to meet performance goals. The manager oversees daily branch activities, conducts market and business development, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The incumbent must follow FNB policies, procedures, strategies, and Core Values. The manager builds customer relationships through sales leads and outbound calling, retains and expands existing relationships, participates actively in the community, and executes and coaches sales strategies. The manager also incorporates FNB digital products and services into customer interactions, maintains data quality using approved branch technology, and oversees the completion and lifecycle of relationships according to consumer bank standards. The role includes coaching and managing the branch team, conducting daily sales meetings, carrying out HR responsibilities, participating in ongoing education, and leading sales camps as directed by the Market Manager. The Branch Manager ensures facilities meet FNB quality standards and is accountable for operational integrity, audit, compliance, security, and operational requirements. The manager assigns operational responsibilities, performs operational duties as needed, and completes other related duties and projects. All employees are responsible for managing risk under F.N.B. Corporation’s risk management program and complying with regulatory laws and company procedures.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling; establish new customers and retain and expand existing relationships.
Participate actively in the community.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Oversee completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure the branch operates according to FNB standards.
Conduct daily sales meetings and execute HR responsibilities.
Participate in ongoing education for themselves and the team.
Lead sales camps according to the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain branch operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign team operational responsibilities and perform operational duties according to established policies and procedures as needed.
Process loan requests and solicit new accounts.
Understand, report, respond to, manage, and monitor risks encountered in daily work, as required by F.N.B. Corporation’s risk management program.
Perform other related duties and projects as assigned.