Branch Manager

Texas Car Title & Payday Loan Services, Inc•Denison, TX

22d•$17 - $18

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed. The position operates in a structured, metric-driven environment and requires managing multiple priorities in a fast-paced setting. The position is scheduled for a 40-hour work week, Monday through Saturday. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Sundays are off. Compensation is $17.00–$17.79 per hour, with monthly bonus potential.

Requirements

High school diploma or equivalent.
Ability to work scheduled hours, including Saturdays.
Valid driver’s license and reliable transportation.
Successful completion of pre-employment screening.
Comfortable leading a team and being accountable for results.
Comfortable holding coworkers to clear expectations and addressing performance directly.
Comfortable having direct conversations with customers about payments.
Able to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

Lead the branch team and take accountability for branch results.
Drive daily execution and consistently meet performance results for sales and collections.
Coach and develop team members to improve performance.
Set clear expectations for coworkers, hold them accountable, and follow up consistently.
Address performance issues quickly and directly.
Handle customer conversations related to payments when needed.
Maintain structure and organization in daily operations.
Take ownership of results and drive improvement.
Manage multiple priorities in a fast-paced, metric-driven environment.