Branch Manager

F.N.B. Corporation•York, PA

15d

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching branch team performance. The manager oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, and ensures effective operation of branch staff and facilities. The position must adhere to FNB policies, procedures, strategies, and Core Values. The manager is accountable for branch operational integrity and for adherence to audit, compliance, security, and operational requirements. All employees are responsible for understanding, reporting, responding to, managing, and monitoring risks encountered in their businesses under F.N.B. Corporation’s risk management program. Compliance with regulatory laws and company procedures is required.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.

Nice To Haves

BA or BS degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling to establish new customers and retain and expand existing relationships.
Participate actively in the community and execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Manage the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure branch operations meet FNB standards.
Conduct daily sales meetings, execute HR responsibilities, participate in ongoing education, and lead sales camps according to the Market Manager.
Ensure the branch meets quality standards by directing and coaching the branch team.
Maintain branch operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor business risks as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws and company procedures.